Inadequate Workplace Investigation Can Be Costly

By Fasken Martineau
Inadequate investigation of employees’ discrimination complaints can expose employers to human rights damages. This is so even when they do most things right. In a recent case, after a nine day hearing the Human Rights Tribunal of Ontario ruled that while the employer did respond appropriately to some complaints of harassment, its failure to properly investigate all the allegations was a violation of the Ontario Human Rights Code. The employer was ordered to revise its harassment policy, to engage an expert to conduct human rights training and to pay damages of $5,000. 
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