Many employers’ policies preclude them from providing reference letters. Other employers have no policies. And yet others have policies but do not consistently apply them. The Court of Appeal of Québec’s recent decision in Arsenault (Succession de) v. École Sacré-Cœur de Montréal (available in French only) should give employers pause for thought before they refuse to provide a reference letter. Such a refusal cost the employer $5,000 in this case.
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